Privacy Policy

We know that sharing your personal information over electronic channels is based on trust. We ensure that we respect your privacy when you visit our website and use our services

Personal Information, what we collect.

When you use our platform or services, we may collect the following personal information.

• Name, contact details (home and business), Mobile, Email and billing addresses
• Identification information such as ID info, Passport, Driver’s licenses any tax verification number.
• Financial identification data such as credit or debit card numbers , Expiry Date and billing address
• Your preferences about accommodation types.
• Special Needs
• Food preferences
• Loyalty membership details (if any)
• Birth date and Gender
• Data about travel companions in booking
• IP Address
• Device Type
• Browser type
• Internet Service Provider
• Operating System
• Your preference on sharing your personal information with others

Use of Information

We are committed to providing you with relevant content on our services and respect the data privacy laws of different jurisdictions. In order to provide you with best services we may need to share information with the following.

• For registration and to manage your account
• To prevent potentially prohibited or illegal activities
• To respond to your questions and comments
• To measure your interest in and improve our products, services and website
• Third parties connected to us in order to facilitate some of our services and products
• Share with our group of companies, Business partners and subsidiaries.
• Legal reasons
• Marketing (upon subscription)
• To enforce our terms of use
• To resolve disputes or troubleshoot problems

Security

We want you to feel confident about using our platform and all associated tools and services, and we are committed to taking appropriate steps to protect the information we collect. While no company can guarantee absolute security, we do take reasonable steps to implement appropriate physical, technical, and organizational measures to protect the personal information that we collect and process.

Information Retention

• We may retain certain information associated with your account in our archives, including for analytical purposes as well as record keeping integrity. The periods for which we retain your information depends on the purpose for which we collected it and we use it.
• We will not retain your personal information for longer than necessary for our business purposes or for legal requirements. We may retain some informationfor a period of time after you have concluded your contract with us or requested information erasure. Whether there are any current and relevant legal obligations affecting how long we will keep your personal information, including contractual obligations, litigation holds, statutes of limitations, and regulatory investigations

Control Information you gave us

• You have the right to ask us what personal information we hold about you.
• You also can add or update information and close your account as you wish. if you decide to close your account, we will deactivate your account and remove your profile information.
• You can erase your information by visiting user profile page on our website or by contacting our customer support.

Children’s Information

No one under the age of 18 may use these services. We do not knowingly collect Personal information from children under 18, and we delete any that we learn we have collected or received that was not provided by or with express consent on behalf of the child’s parent or legal guardian

Contact by email or contact form

• When you contact us by e-mail or through a contact form, we will store the data you provided so we can answer your questions. This information serves to substantiate your inquiry and improve the handling of requests.
• We delete the data that arises in this context after saving is no longer required or limit processing if there are statutory retention requirements.

Cookie Statement

When our services are used we use cookies and other tracking technologies in various ways for following reasons.

• To make tripfinder.com website work.
• To Analyze traffic.

The technologies are used directly by us and our business partners including third party service providers who work with us. Learn about cookies below

What are Cookies?

Cookies and similar tracking technologies, such as beacons, scripts, web beacons and tags (which together we refer to as “cookies”), are small bits of text, usually stored on a user's computer hard drive or within a browser. They enable a website to remember information about the user's visit to the website. On mobile websites and mobile applications, we use device IDs and / or Advertising IDs in a similar manner to which we use cookies.

We and certain third-party partners (as described below) use cookies on our websites, our mobile applications and within emails or other communications we send to you (we refer to these together as our “Sites”).

What types of Cookies are used on our Sites and what do we use them for?

We use “first-party cookies,” i.e., those that are used solely by us or by third parties who act only on our instructions or on our behalf. These types of cookies are used for our own analysis of our own Sites, or to provide functionality such as remembering your language preference.

The cookies used on our Sites, by either us or by third parties, can be “session” cookies, or “persistent” cookies. “Session” cookies are deleted automatically when you close your browser, and are used for things like ensuring you are kept logged in as you navigate around our Sites. “Persistent” cookies remain stored on your deviceor browser even after you close it. These cookies are used, for example, to recognize you when you come back to our Sites

We divide the cookies we use into two categories:

• Required Cookie:
• To provide a secure log-in to our Sites.To keep you logged in so that you do not have to log in repeatedly to access different pages of the Sites.Required cookies are necessary for our Sites to operate. On some platforms, you can delete all cookies, but this may affect the basic functionality of the Sites
• Functional Cookie:
• To recognize you if you have visited previously, and remember your preferences from past visits, such as your language preference. To improve our Sites and our offerings by helping us to understand how users use the Sites and to analyze trends which appear in that data? For example, wemake changes to the user interface if we can see that certain pages are difficult for a large number of users to navigate. We also collect broad information about how our users use the Sites, for example, to understand which aspects of our Sites and our services are particularly popular, so that we can make improvements going forward.To personalize your experience of our Sites, for example, by showing you offers on our homepage or in emails that are most relevant to you based on your previous visits to our Sites.Where required by law, functional cookies will only be used on the Sites whereyou have given your consent to their use.